Client newsletters are an easy way to stay in touch not only with clients, but affinity partners and real estate agents (they are consumers, too). No Fluff - just pure financial content! Want to email instead? Check out www.ConstantConnecting.com for over 60 e-articles, including the ones in this client newsletter.

The second article about one Loan Officer's quest to re-build her business! Everyone can read what Kelly has done in the last 30 days...2 Loan Apps totaling $850,000.

Written By: Tracey Rumsey, Staff Writer, MortgageCurrentcy.com & Loan Originator with SWBC Mortgage, Salt Lake City, UT.

RESPA = Mass Confusion.

That’s what’s going on. And of course, there have been even more FAQs of epic proportion — that have been added to HUD’s website.

The newest letter from Commissioner Stevens (which, by the way, has no date on it ANYWHERE...just a “June 2010” notation in the web address when you click on the link) has a couple of items worth mentioning.

There are three main topics of clarification offered in this letter.

If you can't quantify exactly what everyone should do to provide great customer service with every loan transaction, do you REALLY provide awesome customer service? Read the 7 easy steps to create a customer service system that everyone can follow.

Here are a couple of stories about what other LOs are doing and a Quick Tip on how to keep your agents updated on the mortgage rules thru ActiveRain.com.