Client newsletters are an easy way to stay in touch not only with clients, but affinity partners and real estate agents (they are consumers, too). Want to email instead? Check out ConstantConnecting.com for over 60 e-Articles, including the ones in this issue.

Articles in this newsletter:

• Do-It-Yourself Energy Audit
• Home Buyer Tax Credit Extended Until 2011 for Certain Veterans
• How to Appeal Your Property Taxes
• Your Personal Message

The second article about one Loan Officer's quest to re-build her business! Everyone can read what Kelly has done in the last 30 days...2 Loan Apps totaling $850,000.

Pre-approvals, the use of worksheets and Home Owner Warranty Kickbacks are the biggies here. Download letter and link to new HUD FAQs.

If you can't quantify exactly what everyone should do to provide great customer service with every loan transaction, do you REALLY provide awesome customer service? Read the 7 easy steps to create a customer service system that everyone can follow.

Here are a couple of stories about what other LOs are doing and a Quick Tip on how to keep your agents updated on the mortgage rules thru ActiveRain.com.